The experience was the ultimate eye-opener... It highlighted to me how lucky we are to be able to have access to such high-tech medical treatment in the UK. I was struck by how we never have to travel miles and miles to get to a proper hospital and how healthcare is so easily accessible here in the UK.
The Lead-Doctor's consultation room |
I met Dr. Madhu, the lead doctor, in his consultation room. I learnt by talking to one of the nurses that Dr. Madhu was the owner of the hospital and that he managed both the medical and the financial aspect of the running the institution.
His day was completely filled with patient consultations, meetings with fellow doctors and nurses, ward rounds, and even some meetings with family members.
A premature baby with jaundice being treated with photo-therapy |
One of the challenges that faced this establishment was to provide such high quality care, at great availability (in terms of opening hours for out-patients and round-the clock care-staff) but at affordable rates. The main patient demographic consisted of the working class who would struggle to pay for their treatment elsewhere. However Shri Madhu Hospitals has managed to provide affordable health care which rivals more expensive competitors. Perhaps it is due to the meticulous inventory of all medicines and equipment in the hospital. Or perhaps it is due to the entrepreneurial thinking of Dr. Madhu which has helped this hospital survive not only as a very successful, neonatal care provider in the vicinity of around 20 or so miles radius.
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